Home Care Agency / Domiciliary

Start-up Package

What the package includes

  • Company Set-up

  • Compliance and Regulations

  • Systems & Software Support

  • Referrals

  • Operations Set-up

  • Referrals Marketing

  • Website

  • Social Media

  • Email Accounts

  • Shift Management Software

  • Payroll & Accounting Systems

  • Systems & Software Support

  • Branding

  • Branded Documents

  • Branded Policies

  • Branded Business Forms

  • Uniforms

  • ID Cards

  • Guidance

  • Training and Support

  • Recruitment Management

  • Compliance Management

  • Referral for Subcontracting

  • Recruitment Process

  1. Set-up, Registration & Information

Name Storming

We help come up with a great name for your business, a name that sells, is adequate for the business type and easy to remember.

Company registration

We register your company with the Companies House and provide you with a postal as well as a digital certificate of incorporation.

Business Plan

We write a suitable, comprehensive business plan for your business, which includes a cash flow forecast as well as profit and loss statement.

Register as an employer

Your company is registered as an employer with relevant authorities. We will register you for PAYE.

IT set-up support

We provide guidance on the kind of equipment tools and resources you need for your business.

Register for Corporation Tax

At company registration your company is automatically enrolled for corporation tax with the HMRC, therefore you are covered on this.

Office Space Support

We assist on information as well as office search around your location

Register for VAT Tax

Where required we will register your company for VAT

Register with NMC

For checking the register, if employing Nurses

Telephone Redirect

We help you set up a virtual telephone number in no time.

Data Protection Registration

For the nature of your business, as a legal obligation, we register your new organisation for data protection. *There is a yearly charge of £40 which you have to pay for the following years, we pay for year one.

Information and Guidance

Business Overview Guide – This gives you details about the temporary staffing business, helping you understand the ins and outs of it all.

  • Limited Company Regulation Guide – Provides the legal framework of setting up and running a business as a limited company.

  • Directors Responsibilities Guide – Provides guidance for the director of a business in the UK.

  • Trade marking Guide – Provides an understanding about trade marking your business.

  • Tax & HMRC & Self Assessment Guides – Provides an understanding for your tax responsibilities.

  • Bank Account Set-up Guide – Provides guidance on opening up a suitable bank account.

  • Insurance Guide – Provides guidance and information on setting up suitable insurance for your business as well as list of providers.

2. CQC Registration

Completion of forms, guidance & CQC Support

We provide advice and guidance on CQC registration, regulations and monitoring. We also help with the completion of the application forms for both the new provider and the registered manager, as well as the preparation of the statement of purpose. We will review the CV for the Registered Manager & Nominated Individual to ensure they meet the CQC requirements.

We assist in:

• Providing all CQC application requirements,

• Liaising with CQC for further requirements and supporting documentation,

• Responding to CQC post-interview requirements

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3. CQC Interview / Inspection training & preparation

We supply a day’s training in preparation of CQC interview and to ready your company to provide the service, covering the fundamental principles the the CQC Key Line Of Enquiry, as well as the following:

  • Team Assessment

  • Manager Assessment

  • The Provider’s Role Outline

  • The Nominated Individual’s Role Outline

  • Office Evaluation and Recommendations

  • Health and Safety Assessment

  • Office Risk Assessment

  • Evaluation of Filing and Data Management

  • Recommendations on How to Set Up the Relevant Files

  • Evaluation and Verification of Documents and Readiness to Provide Service

  • Registered Manager Interview Coaching, Mock interview and advise

  • Question and Answer Session

4. Branding

We help our clients build relevant, credible, differentiated and enduring brands, that not only attract potential clients and service users but also last for a lifetime.

Logo Design

We design a suitable logo for your business, our designers have a great deal of experience in designing logos for businesses in the healthcare sector, we promise to create the right logo concept for your business.

Business Card

We design a business card for your business and we customise for up to 5 staff names.

 

Compliment Slip

We design a professional compliment slip for your business based on your logo concept and branding guidelines.

Letterhead

We design a professional letterhead for your business based on your logo concept and branding guidelines. You will also be provided with a Word version of the letterhead.

ID Badge

We design a professional ID badge for your business based on your logo colours, concept and branding guidelines.

Email Signature

We design a business card for your business and we customise for up to 5 staff names.

Website

Domain Name Registration – 1 year
We register your business domain (e.g. www.yourcompanyname.co.uk) name on your behalf.

Uniform Embroidery set up

We set up the logo embroidery with our partner
uniform suppliers .

Get Started

Let us help you get your business started today. Ring us or click the button below and we will talk you through the process and get you started in no time.

08008008000

5. Website

We do not only create a website for your business, but we also create your business on your website.

• Domain Name Registration – We register your business domain (e.g. www.yourcompanyname.co.uk) name on your behalf for 1 year.
* You have rights to your domain name and have full access to manage it from your control panel.

Website Features

  • Professional & Clean Design

  • Quality Content

  • High-quality Licensed Images

  • Responsive

  • Worldclass User Experience

  • Unlimited Pages

  • Social Media Integration

  • Application Form Download

  • Time Sheet Download

  • Admin Panel (easy to edit)

  • Testimonials

  • Additional Document Download

  • Postal Application

  • Online Application

  • High-quality Licensed Images

  • Responsive

  • Traffic Reporting

  • CV Upload

  • Online Application Form

  • Online Registration

  • Job Listings

  • Conversion-focused

  • Emailing Portal

  • Online Signature

  • Time Sheets Submission

  • Profiles, User Accounts Levels and Permissions

Get Started

Let us help you get your business started today. Ring us or click the button below and we will talk you through the process and get you started in no time.

08008008000

4. Marketing Materials

• Recruitment Leaflet
• Client Leaflet
• Company Brochure
• Tri-fold Brochure
• Company Folder
• Client Introduction Letter
• Roll-up Banner
• Business Door Sign/Advert


(All the above materials are customised for your company by our talented and experienced designers, the copy is also written for you, you also have ownership of these files including source files.)

5. Home care Forms & Documents

We create neatly presented, fresh and branded PDF Home Care Forms and documents including Assessment, Care Plans, Risk Assessment, Care Management and Medicine Management Forms for your agency. These forms are designed for your requirements, boasting the latest features in fillable PDF form design. 40+ forms included, see separate index for the forms we provide.

View forms and documents…

6. Policies

High-quality, well-designed, well-branded and up-to-date company PDF policy documents to ensure your business is well set out. See Appendix for list.

View policies…

 

7. Email Accounts Set-up

All your email accounts are set up and ready to be used, with relevant email signatures for you to use instantly with less hustle. Email accounts area set with supreme logic for your business to ensure convenience and smoother operations.

 

9. Sales & Marketing Resources

  • Client Introduction Letter – A letter drafted to introduce your company to potential clients.

  • Marketing Strategy (Will be available within and guides the business plan and guide)

  • Sales Strategy (in the business plan and guide)

  • Sales Letter (email and Word document)

  • Email Marketing Tools Set-up

  • Sales Email Templates (Dashboard)

  • Telesales Script

8. Cloud Storage Set-up

All your files will be available online on a secure, reputable online file storage system that would allow you to access your business files from anywhere in the world, with an internet connection.

 

10. Social Media Set up

  • Twitter

  • Facebook

  • Linkedin

  • Google Business Location

(The 4 accounts above are set up and branded for your business). Design of profile image, Cover Graphics and setting up of accounts.

11. Outset Marketing & Sales

• SEO – Directory Listing (UK-50)
• Recruitment Campaign Set-up (Indeed)
• Recruitment Strategy Implementation
• Social Media Campaign Set-up
• Client Marketing Strategy Implementation
• PPC Campaign Set up for Client Marketing
• On-site SEO


* SEO – The type of SEO we perform is to boost your website’s presence online, but not to get you to the top of any search results. We provide a separate guide on SEO Marketing and services.

12. Operations & Admin

Operation Tools Set-up

  • Invoicing – We recommend software and set up for you.

  • Payroll – We recommend software to use and service provider options.

  • Client Relationship Management (CRM) – Recommend software to use.

  • Filling – Guidance and Training.

  • Accounting & Bookkeeping – We recommend software to use and also refer you to accountants.

  • Targets & Goals – Guidance and training.

  • Sales – Strategy Consultation.

  • Marketing – Strategy Consultation.

  • DBS Checks – We recommend a company to use for checking your staff DBS.

  • Staff training – We recommend a company to use to train your staff both online and off-line.

  • Nurse Revalidation – We recommend a company to use for appraisals and revalidation.

  • Compliance / Occupational Health – We recommend a company to use for processing your staff compliance.

13. Referals

  • Uniform Suppliers

  • Business Insurance

  • Staff Training

  • Business Solicitors

  • Invoice Factoring – Cashflow finance

  • Compliance Memberships

  • Sub-contracting Vendors

  • Accountants

    We provide a list of recommended providers, based on our research.

14. Training

We provide a day’s of training at your premises covering various aspects of the business, including the topics below. The training session lasts 5 – 6 hours and all your relevant company delegates should attend (up to 5 people). It is usually held at the end of the implementation stage of the project, beyond which you launch and start your business we also begin the support stage of the project delivery, at this point for a year. Supporting documentation is also provided with the training.

Project Overview

  • Checklist of what we have provided.

  • Tools and resources available for you.

  • Understanding the systems provided.

  • Available forms and their purpose.

  • Overview of your company policies.

  • Regulations, Compliance & Obligations.

  • Planning & Implementation.

  • Questions & Answer.

Sales and Marketing

  • Marketing Overview

  • Targets & KPIs

  • Recruitment Marketing – Getting staff.

  • Client Marketing – Getting Clients.

  • Telesales Overview

  • Social Media Overview

  • CRM Overview

Operations & Administration

  • Time Sheet Management

  • Invoicing Options

  • Payroll Options

  • Accounts & Bookkeeping

  • Credit Control

  • Setting up Third-party systems, DBS, Staff Training etc.

Information Technology & Systems

  • Your Website.

  • Emails and Email Accounts.

  • Website Hosting and Domain Name overview.

  • How your website works.

Recruitment

  • Application

  • Checks

  • Interviewing

  • Induction

  • Deployment

Get Started

Let us help you get your business started today. Ring us or click the button below and we will talk you through the process and get you started in no time.

08008008000

15. Support

As part of the package, we are available for a full year to support you in running your business answering any questions you may have, resolving some issues you may encounter. Our support package covers:

  • Business related issues

  • Technical issues excluding hardware

  • Website support and maintenance*

  • Social media management* 6 months

16. Social Media Management

Fresh, engaging content will be posted to your social media channels every single day of the year depending on the packages you have chosen. We understand the importance of people needing to  rust your brand. We post engaging content to get people talking, sharing and thinking about your brand. We will share the right content for your target market. From recruitment ads to good morning status updates and we will also post the latest industry memes.

  • We keep your Twitter & Facebook active with 3 marketing messages per week.

  • Post 3 days a week one post, social media post to Facebook and Twitter only.

  • 6 months social media management is included in the package.

*After 6 months you can choose to let us continue managing your social media for £85/month or you can take over. You will will be notified when of this service expires. Other packages are available.

17. Business and Other Support

Any queries or issues your business may face, our consultants are on hand to provide support and, where required, we will signpost you to the
relevant provider. Marketing Tips, diversification, growth, recruitment and getting clients, operations, administration etc. – you can count on us to be there for you for the first 12 months of you business.

Beyond the first 12 months, if you still need some form of support, we can offer a tailored solution for your needs.
* Note that our support is mainly provided via an efficient online support system, where we can easily track issues, as well as WhatsApp and Phone.